State Farm® Insurance Agent Meg Hunter
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
nalyra newkirk
May 11, 2025
5
out of
5
rating by nalyra newkirk
"I am very thankful for Frank’s’ support on the phone with a situation I had recently. Very helpful and knowledgeable."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Denise Baldwin
May 7, 2025
5
out of
5
rating by Denise Baldwin
"Frank Spinello is an awesome addition to your team! Thank you for your help today!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Moncef Zejli
May 7, 2025
5
out of
5
rating by Moncef Zejli
"I had a chance to work with Joia. She answered my questions, and provided a quote for my home and car insurance. Then walked me through the switching process to StateFarm. Very kind and responsive on phone calls and emails."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Simi Kaur
May 7, 2025
5
out of
5
rating by Simi Kaur
"Joia was great at helping with all of our insurance needs! She was very thorough and made sure all of our questions were answered."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ellen Stafford
May 6, 2025
5
out of
5
rating by Ellen Stafford
"Frank was very helpful getting my daughter set up with insurance for her first car, he patiently answered all our questions and made sure she got the coverage she needed. Thanks for the friendly and professional service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
John Luciano
May 6, 2025
5
out of
5
rating by John Luciano
"I received prompt friendly service from this office. I also specifically worked with Solainy who was kind and most informative. She also kept me up to date on some changes I requested. She answered all my questions either directly or with follow ups. Thanks Solainy."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Donnie Simpkins
May 5, 2025
5
out of
5
rating by Donnie Simpkins
"Solain was very professional and courteous and friendly. She understood my situation concerning life insurance. I appreciate your reaching out with the information. We have been customers of megs and her dad for 50 years."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Molly Mathews
May 2, 2025
5
out of
5
rating by Molly Mathews
"I worked with Joia to get set home and auto insurance set up. She made the process super easy and was very responsive to my questions!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Deborah Seagroves
April 24, 2025
5
out of
5
rating by Deborah Seagroves
"First rate service from Frank Spinello at State Farm Meg Hunter's office! He was knowledgeable and personable. He immediately answered my questions. I always get great service from this office. I also like the significant discount I receive with the Drive and Save program. I highly recommend this office and Frank Spinello!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Solainy M
April 22, 2025
5
out of
5
rating by Solainy M
"The team members in this office are the best! Frank is super professional, friendly, helpful and is always willing to go the extra mile to solve the problems. Shoutout for the customer service!! Absolutely amazing!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Christina Quinerly
April 17, 2025
1
out of
5
rating by Christina Quinerly
"State Farm isn’t a bad company but this branch is not the best . Megan never responds to emails or no every answer the phones . And by the looks of the other reviews I’m not the first to complain . My advice is to always look at the reviews before coming to them . All I want is my money back from for my life insurance so I can move on to a better life insurance company . And they keep given me the run around. They are not professional. If you go to any State Farm try Lindsay or just don’t deal with them at ALL especially with life insurance they sell old life insurance not new"
We responded:
"Christina, Thank you for taking the time to leave a review. I’m sorry to hear that you were unhappy with your experience, and I appreciate the opportunity to provide some clarity. As the agency owner, I’m not able to personally handle day-to-day service requests, which is why my automatic email reply clearly explains that inquiries are forwarded to one of our licensed team members. When you reached out, your message was promptly directed to the appropriate person to assist you. Our team responded to your request within a reasonable and appropriate time frame, clearly communicated expected turnaround times, and worked to provide accurate information. While we strive to offer prompt and helpful service, we also ask for mutual patience and understanding as we work to meet each customer’s needs efficiently and thoroughly. We wish you the best and thank you for giving our agency the opportunity to serve you. "
Rodney Green
April 5, 2025
1
out of
5
rating by Rodney Green
"If I could i would give this Agency a zero first you can’t walk in their office you tried calling them they will not answer you phone call they will call you back the next day and then they will send a text to you really bad communication then they will lie to you about your policy increased i never known a insurance company have late fee charges I never dealt with Meg I dealt with her authorized agents sad!!!"
We responded:
"We’re truly sorry to hear that you’ve had a frustrating experience and appreciate you taking the time to share your concerns. However, we feel it’s important to clarify a few key points for the sake of accuracy. Our team has always made every effort to respond to your calls and inquiries promptly. In fact, we’ve answered your calls on numerous occasions, and when messages were left, we returned them as quickly as possible—often the same day. Additionally, we’ve communicated with you clearly and consistently, providing detailed explanations about your policy, billing, and any questions you’ve raised. At no point have we provided false information or been dishonest. We understand that insurance billing and policy changes can be frustrating, however, the details you’ve referenced are not specific to our agency—they are standard processes across the board, and would apply regardless of which office you’re working with. We always strive to support our clients with transparency and respect, and we regret that you’re unhappy with the outcomes, even though we’ve done our best to help within the guidelines. We welcome the opportunity to continue the conversation directly if there’s anything further we can do to clarify or assist. "
Nalyra Newkirk-Williams
December 15, 2024
5
out of
5
rating by Nalyra Newkirk-Williams
"I worked with Joia and she was very helpful with giving me in depth detail as to how payments worked and helping me with the best plan for me. I highly recommend her as an agent. I do appreciate Joia’s patience and consideration with making sure my information was correct and assuring a smooth process with me switching from a not so great experience with another insurance. Very thankful!"
We responded:
"Hi Nalyra! Thank you so much for the kind review! We are so glad to hear that Joia was able to assist you. We will be sure to pass this along! If you ever have any questions, please feel free to contact us during business hours! - Meg"
Cheryl Cloyd
November 27, 2024
5
out of
5
rating by Cheryl Cloyd
"I had a very positive experience with Eileen. I expressed a concern about a situation I’d been trying to resolve for 5 months. She proactively made some inquiries to assist. I finally felt valued."
We responded:
"Hi Ranjan. I'm truly sorry to hear about your experience, and I understand how frustrating this must have been. I’d like to address this issue and make sure it is resolved promptly. Please contact our office during business hours so we can assist you further and get clarification. – Meg"
Justin Sharp
November 20, 2024
5
out of
5
rating by Justin Sharp
"Joia is great! She helped me consider a few different options for my home / auto policy needs and I was able to get something that fit quite well."
We responded:
"Hi Justin! Thank you so much for the kind words about Joia! We will be sure to pass them along. Our team truly appreciates your support and feedback, it is so important to us! Glad we could help - Meg"
Ranjan Singh
November 17, 2024
1
out of
5
rating by Ranjan Singh
"I didn’t had good experience with this agency till now. I moved here and I had State farm before so thought of staying with it. I bought my car insurance with this agency and after a month, got a letter to provide address proof. I contacted the agency and provided the same and I have email trail of that. Later on, suddenly, one day I got to know from a DMV letter that my liability insurance lapsed and I need to provide proof that I had liability insurance. Obviously, I contacted the agency and they said that my insurance was cancelled a week ago because I did not provide address proof. When I provided them proof of my communication about it, they said they will check with underwriting . No update from them from few months now. I had to pay penalty to DMV for not having insurance for a certain period of time."
We responded:
"Hi Ranjan. I'm truly sorry to hear about your experience, and I understand how frustrating this must have been. I’d like to address this issue and make sure it is resolved promptly. Please contact our office during business hours so we can assist you further and get clarification. – Meg"
Carla Thompson
November 14, 2024
5
out of
5
rating by Carla Thompson
"Meg was quick to respond to my inquiry. Joia was also quick, knows her stuff & is easy to talk to. I am glad I asked for a quote. I will definitely be recommending this agency to others."
We responded:
"Hi Carla, Thank you for taking the time to leave such a wonderful review! We’re thrilled to hear that Joia and I were able to assist you quickly and provide you with the support you needed. We take great pride in offering excellent customer service, and it’s fantastic to know that you’re happy with your experience. We truly appreciate your recommendation and look forward to continuing to serve you in the future! -Meg "
Rachel Lowery
November 12, 2024
5
out of
5
rating by Rachel Lowery
"I just had to give a shout out to Meg Hunter’s office! I am in the market for insurance, so I called Meg’s office for a quote. I spoke with Anne and Lauren and had the best experience! Anne was so sweet and kind and answered all of my questions and then passed me on to Lauren for the quote. They were both so helpful and I’m definitely going to be going with this office! Highly recommend!"
We responded:
"Rachel, We are so grateful for the opportunity to earn your business and delighted to hear that you love our team! Thank you so much for the wonderful review and for being a part of the Meg Hunter State Farm family! ~Meg"
maddy f.
November 11, 2024
5
out of
5
rating by maddy f.
"Meg was so helpful, informative and kind and aided me in getting an affordable auto insurance rate. Immediately switched insurance companies to State Farm with her help. Cannot recommend her enough!"
We responded:
"Maddy, Thank you so much for the kind review! I really enjoyed working with you and we are so happy to have you as a customer! ~ Meg"
Anne Fahy
October 24, 2024
5
out of
5
rating by Anne Fahy
"Meg and her team are amazing!!! Joia, the sales representative, is quick, attentive and knowledgeable about coverages. If you have any questions about your policy, Eileen is there and ready to help. If you're looking for a new insurance agency, Meg is your lady. Call them today! They are ready to assist you."
We responded:
"Hi Anne! Thank you so much for the kind words! We're thrilled to hear about your positive experience with Joia and Eileen. Our team is always here to help, and we're grateful to have amazing clients like you. If you ever need anything else, don't hesitate to reach out! - Meg"
Michelle Hunter
October 21, 2024
1
out of
5
rating by Michelle Hunter
"We are family members of Meg, but hey guys...don't feel bad about how you are treated- we are not treated any better, it's looking like we get treated worse than the rest of you. I reached out to Meg personally 8 weeks ago with a time sensitive question...she replied that she is so busy that her time was precious. She would try and call me when she had a chance. She has not returned my call. We have no idea why she had choosen to act this way. Now after talking with corporate- MEG'S AGENCY HAS , PER CORPORATE- OUT AND OUT LIED TO US ABOUT OUR POLICY!!!!! My husband had an appointment for a phone conference and then received a call from Ann that she had accidentally double booked Meg and would call him to reschedule- that was a week ago. Have Meg or Ann called either of us....nope. Never had any issues when David ran this agency, he was always ready to help, at anytime. We had to finally reach out to David to say....hey, can you help us? I'm thinking its time to call the NC Insurance Commissioner and report her, which I just finished doing! Trust your money to an agent that values their customers, not here!"
We responded:
"Michelle, We hate that you did not have a positive experience with our office. We strive to give all of our customers the best possible service experience. Please feel free to reach out to our office manager to discuss this matter further. "
Wanda Durant
October 13, 2024
5
out of
5
rating by Wanda Durant
"I've Been with This Office Since 2007. They're Always There To Help When My Dad and I Had questions about Home and Auto Insurance We got answers. Meg Hunter Office is Like Family They're There To Help."
We responded:
"Thank you so much, Wanda! It means the world to us that you’ve been part of our office family since 2007. Helping you and your dad with your home and auto insurance questions has truly been our pleasure. We’re here for you, just like family, and we're so grateful for your loyalty and support over the years. Looking forward to many more years together! - Meg"
Aimee Carter
October 4, 2024
5
out of
5
rating by Aimee Carter
"Eileen is AMAZING she is always so helpful and the entire reason I do business there."
We responded:
"Thank you, Aimee! We’re thrilled to hear that Eileen’s been such a great help and that she keeps you coming back to us. We’ll be sure to pass along your wonderful feedback to her! Please don't hesitate to reach out if there's anything else we can help you with! -Meg"
Summer Wakefield
October 1, 2024
5
out of
5
rating by Summer Wakefield
"Joia was so kind and very down to earth. She was a joy to work with to get my car insurance set up. The rates were really well priced and affordable. Very quick response time, and very helpful!"
We responded:
"Thank you, Summer, for your wonderful review! We’re glad to hear that Joia provided kind and helpful service while setting up your auto insurance. We strive to offer straightforward options at prices that work for our customers, and we’re so happy we could assist you! -Meg"
Juman Ahmed
September 26, 2024
1
out of
5
rating by Juman Ahmed
"Worst insurance company. I have got into a car accident with one their client and they did not treat me fairly. First of all their claim agents are so bad at calling or answering your call. They take forever for any update. They screw you over with pay even close to what the fair value for your car. Go to hell with your pain and suffering, they will not consider anything you tell them or how much you suffer even after providing with all the documentation. They say they let math decide how much you suffer. Hell with your body, they let math decide everything. I would stay away from State Farm. They will never treat you fairly if you get into an accident. They are a bunch of liers and money hungry monsters."
We responded:
"Hey Juman, I am so sorry that you had a negative experience with State Farm claims. You are not a current customer of Meg Hunter's State Farm office so we are unable to assist you with your claim. If you reach out to your State Farm agents office they can assist you with this claim. Meg"