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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Den McCo

May 21, 2025

5  out of  5
rating by Den McCo
"Joia was great to work with! Made the experience of switching car insurance’s very smooth and easy! Thank you for all of your knowledge and help!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Raymond Moore

May 20, 2025

5  out of  5
rating by Raymond Moore
"On April 25, 2025 I upgraded from a 2014 Hyundai Santa Fe to a 2025 Hyundai Santa Fe. Before I drove off the car dealership's lot I called my State Farm agent Meg Hunter's office to update my car insurance needs. Frank Spinello answered my phone call and assisted me in adding the 2025 Hyundai Santa Fe and removing the 2014 Hyundai Santa Fe from my policy. Frank was very welcoming and professional, while at the same time very friendly and neighborly in assisting me in my insurance needs. He reviewed my coverage with me to ensure I was adequately covered. Frank did an excellent job in reassuring my new vehicle was properly covered before we ended the phone call. Since this day I have Meg Hunter's office twice with questions about my insurance policy, and Frank, who I feel like I've know for years, though we've never met in person, has always in a welcoming and professional, while at the same time very friendly and neighborly manner was able to answer and take care of my insurance needs/questions. Thank You Frank!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Natalie Jolley

May 16, 2025

5  out of  5
rating by Natalie Jolley
"Frank and Meg were great for setting up my first insurance policy! It was super easy and they are very conversational and easy to work with."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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nalyra newkirk

May 11, 2025

5  out of  5
rating by nalyra newkirk
"I am very thankful for Frank’s’ support on the phone with a situation I had recently. Very helpful and knowledgeable."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Denise Baldwin

May 7, 2025

5  out of  5
rating by Denise Baldwin
"Frank Spinello is an awesome addition to your team! Thank you for your help today!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Moncef Zejli

May 7, 2025

5  out of  5
rating by Moncef Zejli
"I had a chance to work with Joia. She answered my questions, and provided a quote for my home and car insurance. Then walked me through the switching process to StateFarm. Very kind and responsive on phone calls and emails."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Simi Kaur

May 7, 2025

5  out of  5
rating by Simi Kaur
"Joia was great at helping with all of our insurance needs! She was very thorough and made sure all of our questions were answered."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ellen Stafford

May 6, 2025

5  out of  5
rating by Ellen Stafford
"Frank was very helpful getting my daughter set up with insurance for her first car, he patiently answered all our questions and made sure she got the coverage she needed. Thanks for the friendly and professional service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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John Luciano

May 6, 2025

5  out of  5
rating by John Luciano
"I received prompt friendly service from this office. I also specifically worked with Solainy who was kind and most informative. She also kept me up to date on some changes I requested. She answered all my questions either directly or with follow ups. Thanks Solainy."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Donnie Simpkins

May 5, 2025

5  out of  5
rating by Donnie Simpkins
"Solain was very professional and courteous and friendly. She understood my situation concerning life insurance. I appreciate your reaching out with the information. We have been customers of megs and her dad for 50 years."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Molly Mathews

May 2, 2025

5  out of  5
rating by Molly Mathews
"I worked with Joia to get set home and auto insurance set up. She made the process super easy and was very responsive to my questions!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Deborah Seagroves

April 24, 2025

5  out of  5
rating by Deborah Seagroves
"First rate service from Frank Spinello at State Farm Meg Hunter's office! He was knowledgeable and personable. He immediately answered my questions. I always get great service from this office. I also like the significant discount I receive with the Drive and Save program. I highly recommend this office and Frank Spinello!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Solainy M

April 22, 2025

5  out of  5
rating by Solainy M
"The team members in this office are the best! Frank is super professional, friendly, helpful and is always willing to go the extra mile to solve the problems. Shoutout for the customer service!! Absolutely amazing!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Christina Quinerly

April 17, 2025

1  out of  5
rating by Christina Quinerly
"State Farm isn’t a bad company but this branch is not the best . Megan never responds to emails or no every answer the phones . And by the looks of the other reviews I’m not the first to complain . My advice is to always look at the reviews before coming to them . All I want is my money back from for my life insurance so I can move on to a better life insurance company . And they keep given me the run around. They are not professional. If you go to any State Farm try Lindsay or just don’t deal with them at ALL especially with life insurance they sell old life insurance not new"
We responded:
"Christina, Thank you for taking the time to leave a review. I’m sorry to hear that you were unhappy with your experience, and I appreciate the opportunity to provide some clarity. As the agency owner, I’m not able to personally handle day-to-day service requests, which is why my automatic email reply clearly explains that inquiries are forwarded to one of our licensed team members. When you reached out, your message was promptly directed to the appropriate person to assist you. Our team responded to your request within a reasonable and appropriate time frame, clearly communicated expected turnaround times, and worked to provide accurate information. While we strive to offer prompt and helpful service, we also ask for mutual patience and understanding as we work to meet each customer’s needs efficiently and thoroughly. We wish you the best and thank you for giving our agency the opportunity to serve you. "
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Rodney Green

April 5, 2025

1  out of  5
rating by Rodney Green
"If I could i would give this Agency a zero first you can’t walk in their office you tried calling them they will not answer you phone call they will call you back the next day and then they will send a text to you really bad communication then they will lie to you about your policy increased i never known a insurance company have late fee charges I never dealt with Meg I dealt with her authorized agents sad!!!"
We responded:
"We’re truly sorry to hear that you’ve had a frustrating experience and appreciate you taking the time to share your concerns. However, we feel it’s important to clarify a few key points for the sake of accuracy. Our team has always made every effort to respond to your calls and inquiries promptly. In fact, we’ve answered your calls on numerous occasions, and when messages were left, we returned them as quickly as possible—often the same day. Additionally, we’ve communicated with you clearly and consistently, providing detailed explanations about your policy, billing, and any questions you’ve raised. At no point have we provided false information or been dishonest. We understand that insurance billing and policy changes can be frustrating, however, the details you’ve referenced are not specific to our agency—they are standard processes across the board, and would apply regardless of which office you’re working with. We always strive to support our clients with transparency and respect, and we regret that you’re unhappy with the outcomes, even though we’ve done our best to help within the guidelines. We welcome the opportunity to continue the conversation directly if there’s anything further we can do to clarify or assist. "
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Nalyra Newkirk-Williams

December 15, 2024

5  out of  5
rating by Nalyra Newkirk-Williams
"I worked with Joia and she was very helpful with giving me in depth detail as to how payments worked and helping me with the best plan for me. I highly recommend her as an agent. I do appreciate Joia’s patience and consideration with making sure my information was correct and assuring a smooth process with me switching from a not so great experience with another insurance. Very thankful!"
We responded:
"Hi Nalyra! Thank you so much for the kind review! We are so glad to hear that Joia was able to assist you. We will be sure to pass this along! If you ever have any questions, please feel free to contact us during business hours! - Meg"
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Cheryl Cloyd

November 27, 2024

5  out of  5
rating by Cheryl Cloyd
"I had a very positive experience with Eileen. I expressed a concern about a situation I’d been trying to resolve for 5 months. She proactively made some inquiries to assist. I finally felt valued."
We responded:
"Hi Ranjan. I'm truly sorry to hear about your experience, and I understand how frustrating this must have been. I’d like to address this issue and make sure it is resolved promptly. Please contact our office during business hours so we can assist you further and get clarification. – Meg"
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Justin Sharp

November 20, 2024

5  out of  5
rating by Justin Sharp
"Joia is great! She helped me consider a few different options for my home / auto policy needs and I was able to get something that fit quite well."
We responded:
"Hi Justin! Thank you so much for the kind words about Joia! We will be sure to pass them along. Our team truly appreciates your support and feedback, it is so important to us! Glad we could help - Meg"
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Ranjan Singh

November 17, 2024

1  out of  5
rating by Ranjan Singh
"I didn’t had good experience with this agency till now. I moved here and I had State farm before so thought of staying with it. I bought my car insurance with this agency and after a month, got a letter to provide address proof. I contacted the agency and provided the same and I have email trail of that. Later on, suddenly, one day I got to know from a DMV letter that my liability insurance lapsed and I need to provide proof that I had liability insurance. Obviously, I contacted the agency and they said that my insurance was cancelled a week ago because I did not provide address proof. When I provided them proof of my communication about it, they said they will check with underwriting . No update from them from few months now. I had to pay penalty to DMV for not having insurance for a certain period of time."
We responded:
"Hi Ranjan. I'm truly sorry to hear about your experience, and I understand how frustrating this must have been. I’d like to address this issue and make sure it is resolved promptly. Please contact our office during business hours so we can assist you further and get clarification. – Meg"
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Carla Thompson

November 14, 2024

5  out of  5
rating by Carla Thompson
"Meg was quick to respond to my inquiry. Joia was also quick, knows her stuff & is easy to talk to. I am glad I asked for a quote. I will definitely be recommending this agency to others."
We responded:
"Hi Carla, Thank you for taking the time to leave such a wonderful review! We’re thrilled to hear that Joia and I were able to assist you quickly and provide you with the support you needed. We take great pride in offering excellent customer service, and it’s fantastic to know that you’re happy with your experience. We truly appreciate your recommendation and look forward to continuing to serve you in the future! -Meg "
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Rachel Lowery

November 12, 2024

5  out of  5
rating by Rachel Lowery
"I just had to give a shout out to Meg Hunter’s office! I am in the market for insurance, so I called Meg’s office for a quote. I spoke with Anne and Lauren and had the best experience! Anne was so sweet and kind and answered all of my questions and then passed me on to Lauren for the quote. They were both so helpful and I’m definitely going to be going with this office! Highly recommend!"
We responded:
"Rachel, We are so grateful for the opportunity to earn your business and delighted to hear that you love our team! Thank you so much for the wonderful review and for being a part of the Meg Hunter State Farm family! ~Meg"
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maddy f.

November 11, 2024

5  out of  5
rating by maddy f.
"Meg was so helpful, informative and kind and aided me in getting an affordable auto insurance rate. Immediately switched insurance companies to State Farm with her help. Cannot recommend her enough!"
We responded:
"Maddy, Thank you so much for the kind review! I really enjoyed working with you and we are so happy to have you as a customer! ~ Meg"
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Anne Fahy

October 24, 2024

5  out of  5
rating by Anne Fahy
"Meg and her team are amazing!!! Joia, the sales representative, is quick, attentive and knowledgeable about coverages. If you have any questions about your policy, Eileen is there and ready to help. If you're looking for a new insurance agency, Meg is your lady. Call them today! They are ready to assist you."
We responded:
"Hi Anne! Thank you so much for the kind words! We're thrilled to hear about your positive experience with Joia and Eileen. Our team is always here to help, and we're grateful to have amazing clients like you. If you ever need anything else, don't hesitate to reach out! - Meg"
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Michelle Hunter

October 21, 2024

1  out of  5
rating by Michelle Hunter
"We are family members of Meg, but hey guys...don't feel bad about how you are treated- we are not treated any better, it's looking like we get treated worse than the rest of you. I reached out to Meg personally 8 weeks ago with a time sensitive question...she replied that she is so busy that her time was precious. She would try and call me when she had a chance. She has not returned my call. We have no idea why she had choosen to act this way. Now after talking with corporate- MEG'S AGENCY HAS , PER CORPORATE- OUT AND OUT LIED TO US ABOUT OUR POLICY!!!!! My husband had an appointment for a phone conference and then received a call from Ann that she had accidentally double booked Meg and would call him to reschedule- that was a week ago. Have Meg or Ann called either of us....nope. Never had any issues when David ran this agency, he was always ready to help, at anytime. We had to finally reach out to David to say....hey, can you help us? I'm thinking its time to call the NC Insurance Commissioner and report her, which I just finished doing! Trust your money to an agent that values their customers, not here!"
We responded:
"Michelle, We hate that you did not have a positive experience with our office. We strive to give all of our customers the best possible service experience. Please feel free to reach out to our office manager to discuss this matter further. "
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Wanda Durant

October 13, 2024

5  out of  5
rating by Wanda Durant
"I've Been with This Office Since 2007. They're Always There To Help When My Dad and I Had questions about Home and Auto Insurance We got answers. Meg Hunter Office is Like Family They're There To Help."
We responded:
"Thank you so much, Wanda! It means the world to us that you’ve been part of our office family since 2007. Helping you and your dad with your home and auto insurance questions has truly been our pleasure. We’re here for you, just like family, and we're so grateful for your loyalty and support over the years. Looking forward to many more years together! - Meg"