State Farm® Insurance Agent Meg Hunter

"I have been with statefarm for 27 years without any issues till janruary 2026. My previous agent informed me in janruary 2026 that statefarm has been charging me for non existant items to my homes structure at higher premiums than what i should have actually been paying . It was determined by the NCDOI that state farm is responsible for the error , as it was considered state farm agent error . State farm has charged me between $600 and $1000 since 2007 because of agent error they selected the incorrect options when there were in fact correct options to select that error cost me alot of money . Through a NCDOI complaint state farm only agreed to $46 total refund state farm only returned $13 they are trying to claim the difference in incorect premium and correct premium is a refund ....it is not . I have letters from state farm through the NCDOI, stating that "if coverage is reduced, i would recieve a refund of $33"my coverage was greatly reduced and still no refund i have dates and names of customer care agents telling me "check is in the mail " and system states on 4/28/26 , a check is scheduled to be mailed in 3 to 5 buisness days still nothing 5/19..5/20..6/11..as well as 7/20,,,confirming recorded promises ,also confirmed a check is in the mail by NCDOI agent on 3/19. I have been fighting for my refund since janruary i have been told countless times i need the assistance of my agent i tried with my previous agent i was forced to look for another agent ,i chose Meg Hunter, i never held her responsible for the issue , but i needed her assistance as instructed by state farm . i first spoke to her staff member , siena,,,she was very nice and was very sorry about the situation, told me office received a lot of information , also that they will reach out to previous agent , Miss hunter will call me .I spoke to a male staff member who was extreamly rude , insisting my policy was caculated correctly, when it wasnt , clearly because of the NCDOI findings,he said to me "im not getting into this with you right now,i have other customers to tend to " as if i did something wrong ? He also told me miss hunter will call me back . i called again and spoke to siena , she told me miss hunter recieved aditional info and will call me upon her return , she also told me she sent miss hunter an email to please return my call. i tried calling multiple times , the office was clearly ignoring me, i only got through again because i called from a different number. Miss Hunter instructed her staff to ignore me, eventually Miss Hunter texted me claiming siena did not tell me they recieved info or that i would call you back , state farm tried 4 times with me on conference call to get through to miss hunters office , she ignored each call . Miss Hunter is denying me of my rights as a client.i just received a letter from statefarm regarding an official complaint against Miss Hunter , I spoke to escalations , she told me miss hunter claimed not having any information , Miss Hunter lied , Siena told me otherwise,.and I'm sure she will do the same with NCDOI complaint . This is a very serious matter that requires agent assistance , even if the incident occured in another office , I have been told by statefarm ...all my conversations are recorded with statefarm. Miss Hunter is choosing not to help me , because it may involve some work , statefarm is allowing this agent to treat me this way , I have done nothing to miss hunter or her staff , I only need assistance in getting my promised refund , statefarm has a lot of my money as a result of agent error, I need help in getting it returned , my previous agent decided to do nothing as well . neither agent would let this go if it happend to them . I'm sure Miss Hunter will respond to this with extreme defense , but I know what her staff told me and so do they , this is clearly a case of discrimination .on her web page "our licensed team is ready to help with all your insurance needs" "they are passionate about protecting what's most important to you ""reach out so we can assist you "......???"

"I needed to change my insurance policy and so I called State Farm. I had the pleasure of talking to Frank. He was knowledgeable, extremely friendly and helpful. He got me the policy that fits what I need and I was able to save a ton of money by switching. I highly recommend Frank!!!!"

"I had a very positive experience setting up my home and auto policy with Frank Spinello. Frank was very easy to get in contact with and was flexible when the closing dates were moved around. The process was quick and easy, and removed some of the stress of the first time home buying process."

"We love the Med Hunter State Farm team. Frank was so helpful and knowledgeable, securing the best coverage for the best price. Thank you Frank for your excellent service."

"Frank was friendly, informative and easy to talk to."

"I had a great experience working with Frank! He was incredibly personable, kind, and helpful throughout the entire process of getting insurance for my photography business. He took the time to answer all of my questions, explained everything clearly, and made what I expected to be a complicated process feel simple and stress-free. I truly appreciated his professionalism and willingness to help. If you're looking for someone who genuinely cares and makes getting insurance easy, I highly recommend Frank!!"

"I recently was in the market to shop rates after my insurance went up. Frank was informative, easy to work with and made the process seamless. I am a proud State Farm Meg Hunter policyholder. Frank saved me 100s!!!"

"The agent (Micheal Giesman) was very friendly and supportive throughout the process. Communication was excellent, and the policy was explained in great detail. They walked me through all available options, including pricing, and made helpful recommendations based on my needs."

"I would like to take a moment to thank Ms. Soliany for assisting me with my Insurance policies, she explained each policy to me in detail, she offered helpful suggestions of coverages that would benefit me. I appreciate her patience. Thank you so much!!"

"Frank do excellent job explaining clearly"

"Thankful for the opportunity to have cheaper insurance and folks who have your best interest in mind. No matter the season of life. State Farm has your back! Thank you Michael Giesman for your help and your professionalism!"

"Michael Giesman is awesome! It’s nice to have an actual person to work with that is genuinely trying to find the best option for you. Seems like a rare thing these days, and non existent in insurance in my experience."

"Have recently switched to State Farm and loving it. Megan’s team is always so helpful and friendly!! Solainy is always my go to to get things done and I appreciate her and the entire group!"

"Frank was excellent. He responded promptly to my request and was warm, friendly, and very attentive to my insurance needs. I think I also chatted with him earlier in the year about some changes and he displayed the same warm, friendly, attentive customer service."

"Gross mishandling of my account with them. Stay far away!!!!!!!"

"Great experience working with this agency! I recently moved from out-of-state and needed a specific type of coverage that my old insurer didn't offer. Michael at Meg Hunter's office was fantastic—he was friendly, answered all my questions and provided a great quote."

"Ms. Solainy Castillo, was absolutely amazing! Very helpful and explained everything in detail!
Can I marry her?"

"Agent was very helpful, polite and knowledgeable !"

"We have worked with Michael Giesman switching our home and auto to State Farm. Michael has been awesome to work with! He spent so much time speaking to both me and my husband and he made sure he got us the best price with the most coverage. Even after getting our policies he’s answered my questions and he’s always helpful. He was very down to earth and I never felt like I was talking to someone “selling insurance”. I’ve never had such a personal experience before."

"Solainy was an absolute joy to talk with! She was very knowledgeable about policy and was always looking for ways to save money while ensuring I have all the coverage that’s best for me. She was very friendly, personable, and inquisitive, which is everything I’d want in a service rep. I hope I get to speak to her every time I call the office!"

"I met with Frank today to ensure my accounts were up to date. Not only was he extremely knowledgeable about my policies but he answered all my concerns & questions and put my mind at ease. I appreciate Frank's professionalism, friendly and outgoing nature."

"Ms. Sologany went above and beyond to assist me with everything. She's professional, sweet and funny at the same time. I really appreciate her for helping me. You are the best!!!"

"Michael Giesman is one of the most competent insurance agents I have ever interacted with. He listens to my questions and explains his answers in detail, a lot of times, by example. His voice is very calming and he puts me at ease. I'm so glad I switched to State Farm!"

"Frank Spinello was such a pleasure to work with on a quote for our multiple insurance policies. We highly recommend him and recommend you work with this agency."

"I had the pleasure with working with Solainy today. She is very knowledgeable, precise, polite and went out of her way to make sure I was getting the best coverage and discounts available to meet my requirements. I did not feel pressured or obligated to commit to anything. I highly recommend working with her if you have questions, not sure what kind of coverage you need or need specific information to make a decision that fits your needs."